Skin Body Health Laser Clinic
Privacy Policy
This page explains, in plain language, how Skin Body Health Laser Clinic in Woollahra, eastern Sydney handles the details you share through our website. We collect only what we need to reply to you and help arrange your skin and body consultation, and any booking is completed on a separate page rather than stored here. Where you book and attend, we handle your health information carefully and in line with the Privacy Act 1988. Please treat this as a template prepared for legal review, not yet final, confirmed advice.
Please read this first: this is a template for legal review
The wording on this page is a plain-language template written to describe how our website handles your details. It has not yet been finalised by a qualified legal adviser and should not be relied on as a complete or binding privacy statement.
Skin Body Health Laser Clinic intends to have this policy reviewed and confirmed, and aligned with the Privacy Act 1988 and the Australian Privacy Principles, before it is treated as final. In the meantime, if you have a question about your information, please use the contact details further down this page and we’ll help where we can.
What details we collect
When you use our website, we collect only the details you choose to give us so that we can respond. This usually includes:
- Your name, so we know who we’re speaking with.
- Your contact details, such as a phone number or email, so we can get back to you.
- The general nature of your enquiry, for example laser hair reduction, pigmentation and skin clarity, HIFU skin tightening, or booking a skin and body consultation.
If you go on to book and attend the clinic, we also collect the health and skin information relevant to your treatment, such as your skin history, your concerns and your suitability for a particular treatment. Under the Privacy Act 1988 this is treated as sensitive information: we collect it with your consent and use it only to provide safe, suitable care.
Please don’t send detailed health history through a general website message. The specifics of your skin and your goals are best discussed during your consultation with Jade and the team.
How we use your details, and how booking works
We use the information you give us for clear, limited purposes:
- To reply to your enquiry and answer your questions about our skin, laser and body treatments.
- To help arrange or confirm your consultation and appointments with Jade and the team.
- To keep an accurate record of our correspondence and your care.
Bookings are not completed on this website. When you choose to book, you’re directed to our online booking page, which handles appointment times and any details you enter there. Information you submit through that booking system is held by that provider under its own terms and privacy practices.
We do not sell your information. We’ll only share it where it’s genuinely needed to provide the service you’ve asked for, or where we’re required to by law.
Marketing messages: SMS, email and your consent
From time to time we may send you marketing messages, such as appointment reminders, offers or clinic news, by SMS or email. We only do this in line with the Spam Act 2003, which means we send marketing where you have given consent, we identify ourselves clearly, and we give you a simple way to opt out.
You can unsubscribe at any time: reply STOP to a text message, use the unsubscribe link in an email, or simply contact us and ask to be removed. We’ll action your request promptly, and opting out of marketing won’t affect the care you receive as a client.
Cookies and analytics
Our website may use cookies and similar technology to help the site work and to understand, in general terms, how visitors use it. Where analytics are used, they’re intended to operate on a consent basis, and you can usually decline or limit cookies through your browser settings or any consent prompt shown on the site.
This information helps us improve the experience for people across Woollahra, Paddington, Double Bay and the wider eastern Sydney area. We aim to keep it minimal and to handle it with care, and to give you honest, accurate information.
Your rights, and how to contact us
You can ask us about the information we hold about you, and you can ask us to correct anything that’s wrong or out of date, in line with your rights under the Privacy Act 1988. We’ll respond to reasonable requests and explain the next steps.
To make a request, ask a question, or raise a concern about your privacy, please contact Skin Body Health Laser Clinic:
- Phone: 0410 783 125
- Email: info@skinbodyhealthclinic.com
- Instagram: @skinbodyhealthclinic
- Facebook: Skin Body Health Laser Clinic
- Address: Level 1, 128 Queen Street, Woollahra NSW 2025
If we’re ever unable to resolve a concern with you directly, you may also raise it with the Office of the Australian Information Commissioner (OAIC).